Internet link is down due to Taiwan earthquake

From lowyat.net

International Link Outage - Official TMNET Statement
by Vijandren Ramadass
Wednesday, 27 December 2006 02:12 PM

ImageWe wish to inform our customers that the Internet service is currently experiencing a degradation in performance caused by several outages at some of the international links.

This is attributed to the Richter 7.1 magnitude earthquake that struck off the southern coast of Taiwan at 12.07 a.m. on 27th December 2006, which caused the APCN2 (Asia Pacific Cable Network 2) submarine cable fault between Shantou, China and Tanshui, Taiwan and between Lantau, Hong Kong and Chongming, China.

This has caused outages at several TM Net international transit and peering links, mainly to the said countries. As a result, Internet users in Malaysia and other parts of Asia may be experiencing some delay when assessing content and websites hosted outside of Malaysia, especially in U.S., Japan, China, Taiwan, Korea and Europe. TM Net has taken immediate action to divert traffic through other back-up links to reduce the traffic congestion.

The international providers are carrying out immediate restoration works to rectify the problem. We will be making further announcements when the service has resumed.

TM Net Sdn Bhd apologizes for any inconvenience caused whilst at the same time, we would like to assure you that we are doing all that is necessary in order to restore the service as soon as possible.

Customers can call TM Net Customer Interaction Centre at 1-300-88-9515 (24 hours) or 1-300-88-1515 from 8:00 a.m. till midnight or e-mail us at custcare@tm.net.my for further enquiries about this matter.

How to troubleshoot authorization issue

1. When user receive an authorization error such as the below dialog box, request the user to enter /nSU56 or /nSU53 to display more details on the authrization issue.


2. In Su56, expend the menu and you will see the object value and transaction type. In this scenario we know user do not have authorization on object value "0111" and transaction "V"




3. We now know that user is not authorized for object "C_PROJ_TCD", value "0111" and type "V".

4. Use T-Code S_BCE_68001425 to search for the authorization object. In this scenario we enter the username and authorization object and it will display the role.


5. Below is the results. Now we have to find the correct role which we need to give authorization too. If you are not sure, consult with your consultant.


6. Open /nPFCG to edit the role.

7. Enter the role name.

8. Click on Authorization tab and click "display authorization data"

9. Expend the menu and locate the object or use the "FIND" button to search for object "C_PROJ_TCD"



10. Below are the authorization you need to provide accordingly.

11. In this case, we select "0111 which is Basic WBS dates"



12. Save

13. Click on generate profile button


14. Now do user comparison


15. Ask user to re-login and try the transaction again.

Addtional Info
If you know the Authorization object and would like to search which transaction is using it, you can open this transaction from SAP menu.